Underlying assumptions for enterprise search & discovery

When deploying a search engine in an organisation, it can be useful to think deeply about the underlying assumptions being made. These can help inform strategies.

Arguably, some organisations may deploy reductionist technology focused strategies without perhaps thinking about all the assumptions they are making.

CLEVERLEY, P.H. and BURNETT, S. 2019. Enterprise search and discovery capability: the factors and generative mechanisms for user satisfaction. Journal of information science [online], 45(1), pages 29-52. Available from: https://doi.org/10.1177/0165551518770969


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