
Some interesting research on how employees use Open AI’s ChatGPT. Whether its private sector companies, non-profits or governments funding these online proprietary chatbots, and whether they are generic or built to target a domain vertical, we need to raise awareness. Once sensitive data from your company or organisation is uploaded (through an API or user interface) to these online platforms, you lose control over what it is used for. You are often handing legal rights to the proprietor so they can use aspects of your content. These systems are ‘free at the cost of your data’.
27% of data employees paste into online free chatbots is confidential. Nearly half (48%) of employees have uploaded sensitive company or customer information into public free generative AI tools, and 44% admit to having used AI at work in ways that go against organisational policies.
Some interesting survey data, showing the productivity of using public AI tools, but also the risks. Especially as online free Artificial Intelligence (AI) platforms increasingly encourage mass document uploads in order to run summarisation and data extraction.
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